These Terms & Conditions (hereinafter referred to as the “Terms of Service” or “Terms of Use”) shall govern the relationship between our App/website and you. Our website and App are owned and operated by:
Company Name: ONEFIT Trading
Registration Number: 160305
Registered Office: Building 1, Zone 53, Um Aldoom Street, Doha, Qatar
(here simply referred to the “Company” or “ONEFIT” or “us” or “our” or “we”). You are here simply referred to “you” or “your” or “user(s)” or “client(s)”), and shall govern your use of our website – www.theonefitapp.com, and our mobile application, “ONEFIT”, as available on Apple App Store and Google Play Store (hereinafter referred to as the “Platform” or “Site” or “Website” or “App”).
ONEFIT is a platform that connects personal trainers with clients who want to achieve their fitness goals. We have partnered with high standard coaches who will provide you with the diet plans and workout plans through our tools. Our platform is entirely online and you will be able to keep track of your fitness progress from anywhere in the world. (hereinafter referred to as the “Service”)
In case you are a Trainer, please refer to our Trainer Agreement as may be applicable to you. These Terms are applicable on the general visitors, and clients of ONEFIT.
Please read these Terms carefully, as these, along with our Cancellation & Refund Policy, Cookie Policy, and Privacy Policy statement forms the entire agreement between you and ONEFIT. If you do not accept these Terms in its entirety, then you shall not use the Platform or book the service of any Trainer on ONEFIT.
Additionally, how we collect, use, store, share and transmit your data is governed by our Privacy Policy statement and Cookie Policy. These Terms shall be read in conjunction with our Cookie Policy, Cancellation & Refund Policy, and Privacy Policy statement.
By accessing, registering, or using the Platform as a client, or by booking and/or making the payment for the services of the Trainers on our Platform, or by clicking on a button or taking similar action to signify your affirmative acceptance of these Terms, you hereby represent that:
You have read, understood, and agreed to be bound by these Terms and any future updates and additions to these Terms, as published from time to time on the website and App.
You are of sound mind and at least 18 (eighteen) years in age (or such higher age of majority as prescribed by the applicable law prevailing in your jurisdiction), in order to form a binding contract with us. In case you are not of the age of majority as per the laws of the State that you reside in, then you cannot book our services or use our App even if you have your parent/legal guardian’s consent.
We must not have previously disabled your account for violation of law or any of our policies.
You have read, understood and consented to our Cancellation & Refund Policy, Cookie Policy, and Privacy Policy statement posted on our website and App.
2. IMPORTANT TERMS
For the purposes of these Terms, and all other policies of ONEFIT, the following capitalized terms shall have the following meaning:
‘App’ refers to our mobile application, “ONEFIT”, as available on Apple App Store and Google Play Store
‘User(s)’ shall refer to the users or clients who book the services of the Trainers, and/or make payments for their services through the Platform.
‘Trainer(s)’ shall refer to the trainers who are providing their services to the clients of ONEFIT.
‘ONEFIT Content’ or ‘Our Content’ shall refer to all the content belonging to ONEFIT on the Platform, including without limitation, trademark, tradename, domain, logos, text, graphics, images, software, information or other materials.
‘Trainer’s Content’ shall refer to all the content posted by the Trainer on the Platform, such as his/her profile, bio, experience, etc.
‘Platform’ shall refer to the platform of ONEFIT, and shall include the website and App.
‘Service’ shall refer to the services of the Platform provided by ONEFIT through its website and App.
‘Tax’ or ‘Taxes’ mean any taxes, whether municipal, provincial, state and federal indirect or other withholding and personal or corporate income taxes.
‘Terms’ shall refer to these Terms & Conditions as applicable to the users/clients.
Account: To access various parts of the Platform, and to avail various Services, you are required to register and create an account with us through our App. Registration is free. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information about yourself. [As part](https://www.lawinsider.com/clause/account-password-and-security) of the registration process, you will create a password and an account.
Security: You are responsible for maintaining the confidentiality of your password and account, and are fully responsible for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security. We ask that you do not share your account or password with any third party. We cannot and will not be liable for any loss, damage or other liability arising from your failure to comply with this Section or from any unauthorized access to or use of your account by you or any third-party.
Inaccurate Information: If we have reasonable grounds to suspect that any of the information submitted by you is untrue, inaccurate, outdated, or incomplete, or that you have created a duplicate account, in that case, we may terminate your account, and refuse current or future use of any or all of the services.
No Selling: You are expressly prohibited from selling or transferring or gifting your account to any other person or entity, without our prior written consent.
Inactive Account: If your user account is inactive for a period of 180 days, then we reserve the right to delete/close your account.
Account Deletion: You can delete your account on ONEFIT at any time. If you delete your account, all the training history and conversations will be lost.
4. HOW CAN YOU USE THE PLATFORM?
Allowed uses:
Directions of Use: You must follow any and all guidelines or policies or directions of use as associated with each of the Services on the Platform.
Information: Whenever prompted, you must provide us with the correct, accurate and updated information about yourself. All the submitted information will be processed in accordance with our Privacy Policy statement.
Booking a Trainer: You may find your preferred Trainer by applying the necessary filters. Once you find a preferred Trainer, you can send them a request to be trained by them. Your subscription will start only after the Trainer accepts your request and you make the payment of the applicable subscription fee.
Chat functionality: All the conversations with the Trainer must be carried out strictly through the App. All the photos or videos must also be sent to the Trainer via the App.
Rating and Feedback: You may be able to rate and/or leave feedback for your Trainer on the App. You must provide your genuine ratings and feedback at all times.
Community Guidelines: Any photo, video, question, comment, replies, text, or other content uploaded by you on the Platform must comply with our Community Guidelines. We reserve the right to takedown any content that violates our Terms, Community Guidelines, or applicable law without any notice.
Material: For the purposes of these Terms, “material” shall mean any logos, trademark, text, video, graphics, sound material, published on the Platform, whether a copyright of ONEFIT, Trainers, other users, our licensors or any third party. You are not allowed to download or print the material, or extracts from it, in a systematic or regular manner or otherwise so as to create a database in electronic or paper form comprising all or part of the material appearing on the Platform. You must not reproduce any part of the Platform or the material or transmit it to or store it in any other Platform or disseminate any part of the material in any other form, unless we have indicated that you may do so.
Restricted uses:
You are able to communicate with the Trainer on the App. You must not circumvent or attempt to circumvent our commission by making conversations, booking or payments directly with the Trainer outside of ONEFIT. This will be regarded as a serious breach of these Terms. ONEFIT reserves the right to put any account on hold or permanently disable accounts due to breach of this Section.
You should not share any confidential or proprietary or financial information with the Trainer.
You can’t impersonate others, create duplicate accounts, post someone else’s photo as your profile picture, or provide inaccurate information about yourself.
You may be able to post profile pictures, and/or interact with the Trainer. However, you cannot post, raise, or comment on any political, racist or such other issue which affects a person, community or society. You must not be abusive with the Trainer. We reserve the right to remove content that violates any of our policies or applicable law.
You must not add any inappropriate request.
You must not misuse or exploit our cancellation policy in any manner. We reserve the right to suspend or terminate your account if we feel that you are exploiting our cancellation policy.
The user must not misuse or interfere with the Services or Platform or try to access them using a method other than the interface and the instructions that we provide. You may use our Services only as permitted by law and as per the directions provided by us.
The user must not:
republish material from this Platform;
sell, rent or sub-license material from the Platform;
show any material from the Platform in public without our consent;
edit or otherwise modify any material on the Platform (other than editing your own information/posts/contents as per the method provided);
reproduce, duplicate, copy or otherwise exploit material on our Platform for a commercial purpose; or
redistribute material from the Platform, except for content specifically and expressly made available for redistribution with our written consent and according to our terms;
infringe or violate our Intellectual Property Rights or Intellectual Property Rights of our Trainers, other users, licensors or any third party;
We reserve the right to restrict your access to any areas of our Platform, or indeed our whole Platform, at our discretion.
You must not use our Platform in any way that causes, or may cause, damage to the Platform or impairment of the availability or accessibility of the Platform; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
The user must not use our Platform to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
The user must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our Platform.
In case of your violation or non-compliance of any of the terms mentioned in these Terms, we reserve the right to suspend or terminate your account or your access to the Platform or our Services, at our sole discretion, and in such cases, you will not be refunded for the unutilized portion of your subscription.
5. OUR CONTENT AND RIGHTS
Our website, domain (www.theonefitapp.com), App, software, platform, logos, ONEFIT Content, designs, trademarks, trade dress, trade name, all of our features, functionalities and services, shall remain the sole property of ONEFIT, Trainers, and/or its licensors, as the case may be. Your use of or access to our Site or Platform or availing of our services shall not in any way transfer or assign to you any ownership or other proprietary rights in or to this Platform, our services, any content (except your own content), designs, published by us or our licensors or third parties. This Platform and the content, including but not limited to the trademark, logo, copyright, design, layout, typography, underlying HTML, Java scripts, text, audio clips, video clips and graphics, and in the expression of the information contained herein, whether as a compilation or otherwise is protected by relevant intellectual property laws, rules and regulations. Trademarks, trade names and designs appearing on this Platform are the exclusive property of, or are licensed to ONEFIT and are protected under applicable law. No use of a trademark, trade dress, trade name, domain, content or design appearing on our website/App may be made without the prior written permission of ONEFIT.
6. CONTENT POSTED BY TRAINERS
While using our Platform and our Services, you may encounter content or information (such as bio, experience, videos, photos, etc.) of the Trainers. Therefore, there is a possibility that such information or content be inaccurate, incomplete, delayed, misleading, untrue, illegal, offensive or otherwise harmful. ONEFIT generally does not authenticate content provided by our Trainers or other users. We disclaim all guarantees and liabilities in this respect. However, if you come across content that is hosted on our Platform, and is against any of our policies or applicable law, you can report that content to us at support@theonefitapp.com.
7. RELATIONSHIP WITH ONEFIT
ONEFIT merely makes the Platform and Services available to enable Trainers and clients to find and avail services directly with each other. ONEFIT does not introduce Trainers to clients, or select Trainers for the clients. The clients are responsible for evaluating and determining the suitability of any Trainer or their services on their own. The Trainers are solely responsible for how they train you, the diet plans and/or workout plans provided by them, and for all representations or promises that they make. We assume no responsibility with respect to any loss that you may suffer as a result of availing the services from the Trainers through our Platform. All responsibilities in this respect shall lie with the respective Trainer, as the case may be. For refunds, please refer to our Cancellation & Refund Policy posted on the website and App.
8. PRIVACY POLICY
In order to see what personal and/or health information we collect and how we use or store or share such data, please refer to the detailed Privacy Policy statement available on our website and App.
9. LINKS TO THIRD-PARTY LINKS
The Platform might contain links to third-party websites, products and services. Such third-party links are not under the control of ONEFIT, and ONEFIT is not responsible for any third-party links or services provided by the Trainers. ONEFIT provides access to these third-party links only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to third-party links or the services of the Trainers. You shall use all third-party links at your own risk, and should apply a suitable level of caution and discretion in doing so. Whenever you click on such links, you are taken to such a third-party platform, and you get out of the jurisdiction of our Platform. Therefore, you shall be governed by the terms, privacy policy and other policies of such third-party websites and we suggest that you read those policies. In case of any damage due to such action of third-party links or services of the Trainers, ONEFIT shall not be responsible.
10. PAYMENTS
All subscriptions are subject to the availability and acceptance by the respective Trainer, and you agree to pay for the subscription plans that you purchase on our App, and you authorize us (or our third-party payment service providers) to charge your debit or credit card or process other means of payment for the same. You shall be responsible to bear all the applicable taxes and fees (wherever applicable). Whenever we revise the prices of our subscription plans, or discontinue certain subscription plans or features of the App, we will always attempt to provide you with a notice. However, the notice may not always be provided, and therefore, we reserve the right to modify the prices of the subscription plans, or discontinue certain subscription packages or certain parts of our services, at any time at our sole discretion, without any prior notice. To see the terms of cancellation and refund, please refer to our Cancellation & Refund Policy.
11. LEGAL DISCLAIMER
We have no affiliation or association with the Trainers – they are merely contracted with us on an ‘independent contractor’ basis.
The usage of the Platform or booking of subscriptions of Trainers is not endorsed as a substitution to seeking qualified medical advice from a registered practitioner. In case you have any medical issues (such as hypertension, injuries, chronic illnesses, etc.), you must seek the prior advice of your medical practitioner before beginning your training with any of the Trainers.
While using our platform and our services, you may encounter content, material, diet plans, workout plans, or information that are posted or presented by the Trainers. Therefore, there is a likelihood that such content, material, or information could be inaccurate, incomplete, delayed, misleading, ingenuine, illegal, unsafe, offensive or otherwise harmful. ONEFIT generally does not review these. We cannot always prevent this misuse of our Services. Therefore, you agree that we are only an intermediary platform, and are not liable or responsible for such content or information or workout plan or diet plan or advice or guidance provided by the Trainers, or any conduct of the Trainer, or any issues arising out of the same.
You hereby agree that (1) ONEFIT is not responsible for the offering services, workout plans, diet plans, advice, or any of the content posted or presented by Trainers, (2) ONEFIT is not responsible for the conversation or relationship between the Trainers and the clients in any manner, (3) ONEFIT does not endorse any particular Trainer’s offered service, (4) nothing shall create an employment, agency, or joint venture relationship between ONEFIT and any Trainer.
We shall not mediate or resolve or be a party to any dispute or disagreement between the client and the Trainer, as the case may be, except as far stipulated in our Refund & Cancellation Policy or in these Terms.
Neither ONEFIT nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on the Platform or in the workout plans or diet plans or advice or services provided by the Trainer. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by the applicable law.
We do not verify the background of the Trainers, and therefore we disclaim all warranties or guarantees in this respect whatsoever. We shall neither be liable nor responsible for any actions or inactions of either the user or the Trainer, nor for any breach of conditions, representations, privacy rights, or warranties by the user or the Trainer, and hereby expressly disclaim any and all responsibility and liability in that regard.
The website, App, and all our Services are provided on an “as-is” basis, and ONEFIT (and our licensors and affiliates) expressly disclaims any and all warranties and conditions of any kind, whether express, implied, or statutory, including all warranties or conditions of quality, suitability, desirability, reliability, completeness, timeliness, safety, or fitness for a particular purpose of the same. We make no warranty that the platform or the services or diet plans or workout plans offered by the Trainers will meet your requirements, will help you meet your fitness goal, will cure any injury or illness, will be available on an uninterrupted, timely, secure, or error-free basis, or will be accurate, reliable, safe, complete, or medically sound. In case our App is down, either due to planned maintenance, or due to some technical issue, we will not be liable for any associated or connected loss that you may suffer. However, we will attempt to bring out App back as soon as practicable.
You hereby waive your right to sue us for any action or inaction or negligence or willful misconduct or offense or fraud or cheating or abuse or injury or wrong advice provided/committed by the Trainer. Your sole remedy in such cases shall always lie against such erring Trainers, as the case may be.
12. ASSUMPTION OF RISK AND WAIVER
By using our services or App, you are providing the following acknowledgement and waiver:
I hereby understand and acknowledge that the personal training coaching provided to me by the Trainers on the App will be online, and the use of the workout equipment may expose me to many inherent risks, including without limitation, accidents, injury, illness, or even death. I hereby assume all possible risk of injuries associated with my participation in the training coaching, including, but not limited to all kinds of injuries, unusual physical changes, abnormal blood pressure, disorders in heartbeat, heart attack, fainting, falls, partial or complete disablement, death, and all other such risks being known and appreciated by me. I understand that I have the complete right to stop or decrease exercise at any time during a session in case of any symptoms such as fatigue, shortness of breath, chest discomfort or unusual pain in any muscle.
I understand that the program is voluntary and that the Personal Trainer will develop and guide me through my exercise program.
I further hereby acknowledge my responsibility in communicating to the Personal Trainer any physical and psychological concerns that might conflict with my participation in any training coaching or with me following any particular workout or nutrition plan. I will make complete disclosure of any prescribed medications that I am taking, and any exercise or diet limitations that I am aware of or have been informed of by my doctor. During the program, if my medications, condition, or medical limitations should change, I will notify the Personal Trainer. I understand that it is recommended that I have a yearly physical or more frequent physical examination and consultation with my physician as to physical activity and diet so I am aware of what is appropriate for me. I acknowledge that I have either had a physical exam and have been given my physician’s permission to participate or I have decided to participate without approval of my physician. I acknowledge that I am physically fit and mentally capable of performing the physical activity suggested or advised by the Personal Trainer.
I acknowledge and agree that no warranties or representations have been made to me regarding the results I will achieve from the training or workout plan or nutrition coaching provided by the Personal Trainer. I understand that results are individual and may vary.
After having read this waiver in its entirety, and knowing these facts, and in consideration of acceptance of my participation and the Personal Trainer furnishing services to me, I hereby agree, for myself and anyone entitled to act on my behalf, to INDEMNIFY, HOLD HARMLESS, WAIVE AND RELEASE ONEFIT and Trainer, their agents, representatives, and successors from any responsibility, liabilities, costs, demands, or claims of any kind whatsoever, arising out of my training coaching or due to me following the workout plans or nutrition plan provided by the Trainer.
13. LIMITATION OF LIABILITY
To the maximum extent permitted by law, in no event shall ONEFIT (or our licensors or affiliates) be liable to you, or any third party for any physical or mental injury, pain, muscle tear, medical examination fee, death, fraud, costs of procurement of substitute services, or any indirect, consequential, exemplary, incidental, special or punitive damages arising from or relating to these Terms or your use of, or inability to use the Platform, even if ONEFIT has been advised of the possibility of such damages. Access to, and use of, the Platform is at your own discretion and risk, and you will be solely responsible for any damage to your person or goal, or loss of data resulting therefrom. To the maximum extent permitted by law, notwithstanding anything to the contrary contained herein, our liability to you for any damages arising from or related to these Terms (for any cause whatsoever and regardless of the form of the action), will at all times be limited to the amount paid by you for the respective Trainer in question in the last one month. The existence of more than one claim will not enlarge this limit. In case where the App is down, either due to planned maintenance or due to some technical glitch or error, we will not be liable to compensate you for any reason whatsoever.
14. LEGAL ACTION
If you are found to be degrading, tarnishing, maligning the image, goodwill or reputation of ONEFIT or any of its Trainers by spreading hate, insulting, false, fake reviews or engaging in mala fide actions, strong legal actions will be taken immediately.
15. INDEMNITY
You acknowledge to defend, indemnify and hold ONEFIT, its members, Trainers, affiliates, directors, officers, employees, agents, partners, and any other licensors (hereinafter referred to as “Indemnified Party”) harmless from and against any claim, disputes, fine, liability, demand or expense, including reasonable legal counsel’s fee, made by a third party, relating to, or arising from:
Your violation of ours or any third-party right, including without limitation to any right to privacy, publicity rights, defamation or intellectual property rights;
Your wrongful or improper use of our services or Platform;
Your violation of any applicable laws, rules or regulations or any other applicable law through or related to the use of our services;
The indemnifications set forth above will survive the termination or expiration of these Terms and/or your use of our Services.
16. GOVERNING LAW AND DISPUTE RESOLUTION
Governing Law: these Terms and any dispute arising from the same will be governed by applicable laws of the State of Qatar.
Exclusive Jurisdiction: Unless otherwise provided by the law prevailing in your jurisdiction, all disputes must first be attempted to be resolved amicably, failing which, such controversy, conflict or dispute shall be finally settled by bringing it before the appropriate courts situated in Doha, Qatar.
Disputes between Trainers and clients: You agree, understand, and acknowledge that we are an intermediary platform that connects you with the Trainer for availing their services directly from them. These Trainers are not our employees. We are not liable for their actions or inactions. However, feel free to reach out to us should you face any issues with the Trainers or their services or conduct, and we will try our best to resolve the issue in accordance with our policies and the applicable law. In case you believe that a Trainer has violated our Trainer Agreement or applicable law or any other policy of ONEFIT, you can file your complaint at support@theonefitapp.com and we will take necessary action in accordance with our policies and applicable law.
17. NOTICES
When you use the Platform or send emails to ONEFIT, you are communicating with us electronically. You consent to receive electronically any communications related to your use of this Platform. ONEFIT will communicate with you by email or by posting notices on the Site/App. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. We may give notice by means of a general notice via electronic mail to your email address as available with us. If you want to give a notice to us, you can do so by sending an electronic mail to support@theonefitapp.com.
18. MISCELLANEOUS
Breach: ONEFIT reserves the right to put any account on hold or permanently disable accounts due to breach of these Terms and/or our other policies or due to any illegal or inappropriate use of the Platform or Services. In such cases, you will not be refunded for the unutilized portion of your subscription.
No Outside Contact: You are able to communicate with the Trainer via the App. In such a case, you must not circumvent or attempt to circumvent our commission by making communication or booking or payments directly with the Trainer outside of ONEFIT. This will be regarded as a serious breach of these Terms. ONEFIT reserves the right to take legal action, and/or put any account on hold or permanently disable accounts due to breach of this Section.
App Updates: From time to time, we will bring new updates to our App, mostly in order to enhance your experience and/or to improve the safety and security of our Platform, or for any other reason as we deem fit at our sole discretion. You agree to download and install such updates as and when they become ready and available.
Feedback Rights: To the extent that you provide ONEFIT with any comments, suggestions or other feedback regarding ONEFIT platform or Site, as well as other ONEFIT services (collective, the “Feedback”), you will be deemed to have granted ONEFIT an exclusive, royalty-free, fully paid up, perpetual, irrevocable, worldwide ownership rights in the Feedback. ONEFIT is under no obligation to implement any Feedback it may receive from users.
Targeted Abuse: We do not tolerate users who engage in targeted abuse or harassment towards other users or Trainers on ONEFIT.
Severability: If any provisions of these Terms are held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions of these Terms will continue in full force and effect.
Waiver: Our failure to insist on or enforce strict performance of these Terms shall not be construed as a waiver by us of any provision or any right that we have to enforce these Terms and nor shall any course of conduct between ONEFIT and you or any other party be deemed to modify any provision of these Terms.
Survival: Notwithstanding any other provisions of these Terms, or any general legal principles to the contrary, any provision of these Terms that imposes or contemplates continuing obligations on either party shall survive the expiration or termination of these Terms, for any reason whatsoever.
No Third-Party Beneficiaries: Except as otherwise expressly provided in these Terms, there shall be no third-party beneficiaries to these Terms.
No Assignment: You may not assign these Terms (or any rights, benefits or obligations hereunder) by operation of law or otherwise without the prior written consent of ONEFIT, which may be withheld at ONEFIT’s sole discretion. Any attempted assignment that does not comply with these Terms shall be null and void.
Entire Agreement: These Terms & Conditions, Cancellation & Refund Policy, Cookie Policy and our Privacy Policy statement, together with any additional terms and conditions incorporated herein or referred to herein constitute the entire agreement between ONEFIT and you, relating to the subject matter hereof, and supersedes any prior understanding or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on our Platform.
Force Majeure: ONEFIT and its Trainers will be excused from performance for any period during which, and to the extent that, such party is prevented from performing any obligation or service, in whole or in part, as a result of causes beyond its reasonable control, and without its fault or negligence, including without limitation, health reasons, personal emergency, sickness, communication line failures, and power failures.
Updates to these Terms: We may add to or change or update these Terms at any time, from time to time, entirely at our own discretion, with or without any prior written notice. You are responsible for checking these Terms periodically. Your use of the Platform after any amendments to these Terms shall constitute your acceptance to such amendments.
19. GRIEVANCE OFFICER/DESIGNATED REPRESENTATIVE
In the event you have any grievance regarding anything related to these Terms & Conditions or Cancellation & Refund Policy or Privacy Policy or Cookie Policy, or with any content or service of ONEFIT, in that case you may freely write your concerns to the Grievance Officer/Designated Officer appointed below:
We welcome your questions or comments regarding these Terms. You can write to us via email: support@theonefitapp.com.
Last updated on February 14, 2023
INTELLECTUAL PROPERTY CLAIMS
At ONEFIT, we take intellectual property rights seriously and do not permit any infringement on our website (www.theonefitapp.com) and/or App. If you have concerns about any intellectual property rights violations on our platform, please follow the appropriate reporting procedure.
Please note that any notice you submit must be truthful and must be submitted under penalty of perjury. A false notice may give rise to personal liability. You may therefore want to seek the advice of legal counsel before submitting a notice.
A. COPYRIGHT INFRINGEMENT
Whom you can file a claim regarding a copyright infringement to?
All claims alleging copyright infringement for material that you believe to be residing on our website/App, should be promptly sent in the form of written notice to our Copyright Agent :
How can you file a claim regarding a copyright infringement?
Valid claim must be a written communication that includes all of the following elements:
Signature of copyright owner or person authorized to act on behalf of the owner;
Identification of copyrighted work claimed to be infringed;
Identification of the material claimed to be infringing or to be the subject of infringing activity and information reasonably sufficient to permit us to locate the material;
Information reasonably sufficient to permit us to contact the complaining party (address, phone number and, if available, email address);
A statement that the complaining party has a good faith belief that use of the material in the manner complained is not authorized by the copyright owner, its agent, or the law; and
A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of the exclusive right allegedly being infringed.
Please note, there are substantial penalties for false claims, and we can also disable your accounts. We reserve the right to accept or reject your claim, at our sole judgment and discretion.
B. OUR INTELLECTUAL PROPERTY RIGHTS
Our website, domain (www.theonefitapp.com), App, logos, designs, trademarks, trade dress, trade name, all of our features, functionalities and services, shall remain the sole property of ONEFIT, Trainers, other users, licensors, as the case may be. Your use of or access to our Site/App or availing of our services shall not in any way transfer or assign to you any ownership or other proprietary rights in or to this Site/App, our services, any content (except your own content), designs, published by us or our licensors or third parties. This Platform and the content, including but not limited to the trademark, logo, copyright, design, layout, typography, underlying HTML, Java scripts, text, audio clips, video clips and graphics, and in the expression of the information contained herein, whether as a compilation or otherwise is protected by relevant Intellectual Property laws, rules and regulations. Trademarks, trade names and designs appearing on this Site are the exclusive property of, or are licensed to the ONEFIT and are protected under applicable law. No use of a trademark, trade dress, trade name, content, design, domain appearing on our website/App may be made without the prior written permission of ONEFIT.